Unleashing the Power of AI: A Comparative Review of Top Note-Taking and Transcription Services

In the dynamic landscape of modern productivity tools, AI-driven note-taking and transcription services have emerged as game-changers. These innovative solutions not only transcribe spoken words but also offer remarkable features like summarization, note-taking, and integrations with other software. 

As a consulting company, our biggest value-added comes from our advice, which is often delivered through face-to-face or virtual meetings. We always recorded our meetings and transcribed them to make it easier to write up summaries and avoid missing key points or comments.

For the first 13 years that Ezra Group was in business, all of this work was performed manually.  it wasn’t until around five years ago that we started testing out AI-powered transcription services, like Temi.com.  

These tools were rough at first.  Plagued by low accuracy rates, we did not use them much at first since we were spending more time editing the transcripts that the cost savings disappeared.

After a while, the accuracy improved to the point that we switched from human transcription for good. 

But it was still a manual process for someone to record the audio of the meeting, export it to a file, upload the audio file to the transcription site and then download the completed transcript.

Enter automated AI meeting tools.

These tools took meeting transcription to the next level as they integrated directly into meeting software such as Zoom, Teams and Slack.  They also connect to online calendars like Microsoft Outlook and Google Calendar so they can automatically join and record your calls, eliminating more manual work.

In this article, we’ll dive into the capabilities of four popular AI-powered meeting automation services: Fathom.video, Grain.com, Otter.ai, and Fireflies.ai, and highlight their capabilities in summarization, note-taking, and integrations with other applications.

Meeting transcription has become table stakes and all four of these tools have this. Accuracy is solid across the board.

Integrations are also a minimum requirement, especially with your company’s meeting software of choice.  If you use Teams, but a tool only connects to Zoom, it’s not going to be of much use to you.

The nice thing about these integrations is that it means the tools will automatically assign each attendees name correctly in the transcript.  Seems like a no-brainer, but just a short while ago, we had to manually enter each person’s name so the transcription software could learn who was who.

The biggest differentiator for us is summarization quality.  The ability to generate a useful summary of a call with multiple people discussing complex topics saves a lot of time and effort.

But if the summary isn’t good, then reviewing it wastes more time than is saved. Check out which tools we think has the best summary feature! 


Summarization. Fathom.video takes the concept of transcription to new heights with its automated summarization capabilities. Powered by advanced natural language processing, Fathom.video can analyze lengthy recordings, distilling them into concise summaries. This feature proves invaluable for individuals seeking to extract key insights and highlights from conferences, meetings, and interviews in record time.

Note Taking. Beyond summarization, Fathom.video excels at comprehensive note-taking. Users can create time-stamped annotations during playback, attaching crucial information to specific moments in the transcription. This feature ensures that important details are easily accessible and eliminates the need for separate note-taking tools.

Integrations. Fathom.video seamlessly integrates with popular platforms like Slack, Teams and Zoom. Transcriptions and summaries can be shared directly within team communication channels, streamlining information dissemination and fostering productive teamwork. 

At Ezra Group, we use Fathom for all of our calls and have had an overwhelmingly positive experience. The Fathom bot automatically joins our Zoom calls and then we export the recording, transcript and summary to share with our clients. 

We’ve found Fathom’s technology to be superior but the true standout feature is the AI generated summaries that allow anyone who missed a meeting to get caught up in minutes with impressive detail. 


Summarization.  Grain.com introduces a unique take on summarization through its interactive video indexing. It has a similar feature set to the other tools: video capture, transcription, and automated summaries, it also empowers users to curate “grains” – bite-sized video clips highlighting key moments within longer recordings. This approach provides an engaging way to create summarized versions of videos, facilitating efficient content review.

Note Taking.  Grain.com elevates note-taking by allowing users to add text and comments directly to video clips. This interactive feature helps in capturing insights, thoughts, and observations tied to specific portions of the content, fostering deeper understanding and collaboration.

Integrations. Grain.com integrates seamlessly with various productivity tools, making it easier to incorporate grain-based summaries into project workflows, collaborative documents, and presentations.


Summarization. Otter.ai empowers users with its AI-powered summarization, automatically generating concise summaries from transcribed content. This capability is invaluable for distilling lengthy meetings, lectures, and interviews into actionable insights and takeaways.

Note Taking. Otter.ai provides a robust platform for note-taking. Users can take advantage of real-time transcription during live events and lectures, ensuring that they capture every crucial detail accurately.

Integrations. Otter.ai integrates with a range of platforms, including Zoom and Dropbox, facilitating seamless synchronization of transcriptions and summaries across various tools.

Even though we switched over to Fathom, we still keep Otter as a backup since occasionally Fathom will experience a technical glitch and refuse to join a Zoom call.

Otter is also helpful since it will display the transcript on your phone or desktop in real time as the meeting is going on. This can be helpful for people who get distracted on calls since you can just scroll back a few minutes and catch up with what was said while you were away.


Summarization. Fireflies.ai specializes in comprehensive meeting transcripts. While it doesn’t offer automated summarization, its detailed transcriptions lay the foundation for manual summarization, enabling users to extract key points effectively.

Note Taking. Fireflies.ai serves as an excellent note-taking tool during meetings, automatically transcribing discussions and allowing users to focus on active participation without worrying about jotting down every detail.

Integrations. With integrations spanning Microsoft Teams, Slack, and Google Calendar, Fireflies.ai ensures that transcriptions are effortlessly accessible within the platforms where collaboration happens.

Final Verdict

In the world of AI-driven note-taking and transcription services, Fathom.video, Grain.com, Otter.ai, and Fireflies.ai each offer a distinctive approach to summarization, note-taking, and software integrations.

If you’re looking for AI-powered summaries, Fathom.video and Otter.ai should be on your radar. For interactive video indexing and comprehensive note-taking, Grain.com stands out. And if detailed meeting transcriptions are your goal, Fireflies.ai has you covered. As a bonus, all of these services seamlessly integrate with other software, amplifying their value in your productivity arsenal.

The era of traditional note-taking and manual transcription is fading, replaced by AI-driven solutions that empower you to capture, comprehend, and collaborate with unprecedented efficiency. Explore these services, embrace their features, and elevate your productivity to new heights.



The Wealth Tech Today blog is published by Craig Iskowitz, founder and CEO of Ezra Group, a boutique consulting firm that caters to banks, broker-dealers, RIA’s, asset managers and the leading vendors in the surrounding #fintech space. He can be reached at craig@ezragroupllc.com